iTunes song orders

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JosephofVT Author

Level 1

4 points

iTunes song orders

Is it possible to cancel an iTunes order after it's been placed?

Posted on Oct 22, 2021 2:16 PM

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Answer 1

Top-ranking reply

ed2345

Level 9

63,578 points

Oct 23, 2021 5:32 AM in response to JosephofVT

Joseph,

Are you talking about a pre-order? If it is still pending, it can be canceled per the steps in here: See or cancel pre-orders for apps, movies, music, or books - Apple Support

If you are talking about a regular song purchase, the transaction is immediate so there is no way to cancel. However if there is a problem such as a mistaken purchase, you can request a refund: Request a refund for apps or content that you bought from Apple - Apple Support

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Answer 2

ed2345

Level 9

63,578 points

Oct 23, 2021 2:34 PM in response to JosephofVT

Joseph,

If the recommended procedure is not working, reach out to Apple Support for assistance.

You can decide if it is worth the trouble for the price of one song.

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Answer 3

JosephofVT Author

Level 1

4 points

Oct 23, 2021 9:08 AM in response to ed2345

I purchased an iTunes song by mistake. I checked my account billing and found the purchase. I clicked Report a Problem. Reply was, "Something went wrong." How can I find out what went wrong if no details are presented and then try to get a refund on my account for the cost of the mistakenly purchased song? This transaction is costing me in time wasted more than the price of the song.

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iTunes song orders

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