iPhone 12 Pro Some Keyboard Characters Don’t Work

Hello


As per the subject line, my handset has stopped certain characters appearing when depressed in texts, emails, messages etc. Happens with and without screen protection, following reset and the device is at the latest version. Please help! Under warranty until next year.


thank you.

iPhone 12 Pro, 15

Posted on Oct 22, 2021 2:35 PM

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Question marked as Top-ranking reply

Posted on Oct 22, 2021 2:59 PM

Glad you mentioned the warranty. The worst thing that may have happened to your iPhone is a failing display module. But, why mess around troubleshooting this when you have an active warranty? You appear to have already tried the basic troubleshooting steps that you can take.

My recommendation is that you take advantage of that warranty and have your iPhone examined at the Apple Store or at an Authorized Service Center for diagnosis and a resolution.


Axel F.

3 replies
Question marked as Top-ranking reply

Oct 22, 2021 2:59 PM in response to Siphone12-p

Glad you mentioned the warranty. The worst thing that may have happened to your iPhone is a failing display module. But, why mess around troubleshooting this when you have an active warranty? You appear to have already tried the basic troubleshooting steps that you can take.

My recommendation is that you take advantage of that warranty and have your iPhone examined at the Apple Store or at an Authorized Service Center for diagnosis and a resolution.


Axel F.

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iPhone 12 Pro Some Keyboard Characters Don’t Work

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