Why the update is not downloading

im connected to wifi but still it’s not downloading the new IOS 15 Update

iPhone XS, iOS 14

Posted on Oct 22, 2021 5:00 PM

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Posted on Oct 22, 2021 5:15 PM

What are you seeing? The iPhone needs to be at least 50% charged, and you need to be connected to wi-fi, not a hotspot. You cannot update over the air using cellular unless you have a 5G device connected to 5G. Do you see an error message?

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Why the update is not downloading

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