Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Mac won't install Big Sur. Why not?

Why can't I download and install Big Sur on my iMac?

iMac 27″, macOS 10.15

Posted on Oct 22, 2021 6:24 PM

Reply
Question marked as Best reply

Posted on Oct 22, 2021 6:31 PM

The model and year of your iMac will determine if it can install macOS Big Sur.

Click on the top left of your screen and select About This Mac.

Read this article.

How to upgrade to macOS Big Sur - Apple Support


macOS Big Sur is compatible with the following computers. 

MacBook introduced in 2015 or later

MacBook Air introduced in 2013 or later

MacBook Pro introduced in late 2013 or later

Mac mini introduced in 2014 or later

iMac introduced in 2014 or later

iMac Pro

Mac Pro introduced in 2013 or later

View the complete list of compatible computers.

If upgrading from macOS Sierra or later, your Mac needs 35.5GB of available storage to upgrade.

If upgrading from an earlier release, your Mac needs up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.


3 replies
Question marked as Best reply

Oct 22, 2021 6:31 PM in response to Qatgirl

The model and year of your iMac will determine if it can install macOS Big Sur.

Click on the top left of your screen and select About This Mac.

Read this article.

How to upgrade to macOS Big Sur - Apple Support


macOS Big Sur is compatible with the following computers. 

MacBook introduced in 2015 or later

MacBook Air introduced in 2013 or later

MacBook Pro introduced in late 2013 or later

Mac mini introduced in 2014 or later

iMac introduced in 2014 or later

iMac Pro

Mac Pro introduced in 2013 or later

View the complete list of compatible computers.

If upgrading from macOS Sierra or later, your Mac needs 35.5GB of available storage to upgrade.

If upgrading from an earlier release, your Mac needs up to 44.5GB of available storage. To upgrade from OS X Mountain Lion, first upgrade to OS X El Capitan, then upgrade to macOS Big Sur.


Oct 23, 2021 2:58 AM in response to Qatgirl

Shopping - Apple does offer a Trade-in Process against the purchase of a New Apple Computer - dependent on your location.


Go to tour County of location for Apple site


In my case, Canada https://www.apple.com/ca/trade-in/. One is be able to commence the process and get an Estimate for existing units value against the cost of the new machine.


Have used this method several times before and has worked very well.

My Mac won't install Big Sur. Why not?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.