brand new to imac 24. long time windows guy
Initial start up of brand new Imac 24. Progress bar only goes to about 25% then switches over to alternating images of keyboard and mouse. How long should this take?
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Starting up should be fairly quick with few pauses.
Are Both the KB and mouse wireless? If so, confirm they both are switched on. That may not solve your problem, but they should be powered on. If wireless they should have come with enough of a charge to get started, but you never know. Charge them for 30 minutes or so just to make sure.
When you say brand new, do you mean new to you or new from Mother Apple?