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I tried to subscribe with shahid vip app and I choose the normal subscription in Egyptian pounds but they went directly to my iTunes and deducted bigger amount in US dollars, I want now to stop this subscription and get my money back
iPhone 12 Pro, iOS 14
Hi doaa102,
Welcome to the Apple Community.
We are all Apple users here, like yourself, so do not have access to your accounts, or records.
Wondering if this subscription was purchased from Apple, or using your Apple ID ?
You might want to browse the Apple Support articles online (links below) that may help:
How to cancel a subscription from Apple:
https://support.apple.com/en-us/HT202039
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
Get help with subscriptions not billed through Apple:
Says:
"You might have purchased some subscriptions through another company, including:
Apple doesn't handle billing and membership changes for subscriptions that you purchased outside without using your Apple ID. Steps to change or cancel third-party subscriptions vary based on the app developer."
If you want to make changes or cancel third-party subscriptions, you might need to sign in to the company’s website.
Complete: article: https://support.apple.com/en-au/HT207865
Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey
https://support.apple.com/en-au/HT206627
Request a refund for apps or content that you bought from Apple
Some purchases from the App Store, iTunes Store,
Apple Books, or other Apple services might be eligible for a refund.
You can use any device with a web browser to request a refund.
https://support.apple.com/en-us/HT204084
or, if needed.
There is a "Get Support" link to Apple, at top right on this discussion page.
Hope this helps you :-)
Hi doaa102,
Welcome to the Apple Community.
We are all Apple users here, like yourself, so do not have access to your accounts, or records.
Wondering if this subscription was purchased from Apple, or using your Apple ID ?
You might want to browse the Apple Support articles online (links below) that may help:
How to cancel a subscription from Apple:
https://support.apple.com/en-us/HT202039
If the subscription that you want to cancel is not listed:
https://support.apple.com/en-au/HT212052
Get help with subscriptions not billed through Apple:
Says:
"You might have purchased some subscriptions through another company, including:
Apple doesn't handle billing and membership changes for subscriptions that you purchased outside without using your Apple ID. Steps to change or cancel third-party subscriptions vary based on the app developer."
If you want to make changes or cancel third-party subscriptions, you might need to sign in to the company’s website.
Complete: article: https://support.apple.com/en-au/HT207865
Cancelling subscriptions is slightly different in Israel, South Africa, and Turkey
https://support.apple.com/en-au/HT206627
Request a refund for apps or content that you bought from Apple
Some purchases from the App Store, iTunes Store,
Apple Books, or other Apple services might be eligible for a refund.
You can use any device with a web browser to request a refund.
https://support.apple.com/en-us/HT204084
or, if needed.
There is a "Get Support" link to Apple, at top right on this discussion page.
Hope this helps you :-)
I tried to subscribe with shahid vip app and I choose the normal subscription in Egyptian pounds but they went directly to my iTunes and deducted bigger amount in US dollars, I want now to stop this subscription and get my money back
