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Scan option no longer showing

I have a Canon PIXMA MG8200 printer/scanner. Up until now, I have been using an iMac with a High Sierra OS. When I clicked on the printer icon, there was a Scan option available. Same for my MacBook Pro running the Catalina OS. I recently upgraded to a new iMac running Big Sur, and the Scan option is no longer available. Is there any fix for this? I have tried the "Set Up Scanner to Use with Mac", to no avail.

iMac 24″, macOS 11.6

Posted on Oct 23, 2021 10:01 AM

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Question marked as Best reply

Posted on Oct 23, 2021 10:10 AM

jak3533 wrote:

I have a Canon PIXMA MG8200 printer/scanner. Up until now, I have been using an iMac with a High Sierra OS. When I clicked on the printer icon, there was a Scan option available. Same for my MacBook Pro running the Catalina OS. I recently upgraded to a new iMac running Big Sur, and the Scan option is no longer available. Is there any fix for this? I have tried the "Set Up Scanner to Use with Mac", to no avail.


Solve printing /scanning problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


Reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


1 reply
Question marked as Best reply

Oct 23, 2021 10:10 AM in response to jak3533

jak3533 wrote:

I have a Canon PIXMA MG8200 printer/scanner. Up until now, I have been using an iMac with a High Sierra OS. When I clicked on the printer icon, there was a Scan option available. Same for my MacBook Pro running the Catalina OS. I recently upgraded to a new iMac running Big Sur, and the Scan option is no longer available. Is there any fix for this? I have tried the "Set Up Scanner to Use with Mac", to no avail.


Solve printing /scanning problems on Mac

https://support.apple.com/guide/mac-help/solve-printing-problems-on-mac-mh14002/mac



If it is listed as AirPrint printer, delete the existing printer in

> System Preferences> Printers & Scanners, and add it again, select AirPrint.


Connect an AirPrint printer to a Wi-Fi network - Apple Support.

https://support.apple.com/en-us/HT201900


about AirPrint

https://support.apple.com/en-us/HT201311


Reset print system if necessary:

If you can't print from your Mac or iOS device - Apple Support

https://support.apple.com/en-us/HT203343


Scan option no longer showing

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