You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Cannot access apps and my phone won't turn off to reset. Screen operations are normal but when I tap on an app there is no response. I have tried various methods to turn it off but none work. I also notice that a few apps are upgrading but this appears to be frozen as this function is not progressing.
iPhone 12 Pro
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Axel F.
Hi Alex
This function would not work but I asked Siri to open assistive touch and through that I was able to restart
After restart it is working normal
Steve
Glad you were able to figure out a solution.
Axel F.
iphone 12 pro frozen
