Can’t use my Apple Watch to make calls

I can use my watch for speak to text! But can’t hear or speak to people that call me. Monday oct 25 will 14 days I’ve had it.. didn’t have an issue until today!

Posted on Oct 23, 2021 6:42 PM

Reply
1 reply

Oct 23, 2021 7:25 PM in response to Katieeling

If possible, make an appointment at the Genius Bar in an Apple Store and let them look at it. They can also make refunds and exchanges were if need be.

Returns & Refunds - Shopping Help - Apple

"Bring your item to an Apple Store

You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator. Please contact your Business Team to initiate a return for orders shipped directly to your business.

Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby."


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Can’t use my Apple Watch to make calls

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