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Level 1

4 points

My earphones is not working

Posted on Oct 24, 2021 2:10 AM

Top-ranking reply

Level 10

174,582 points

Posted on Oct 24, 2021 3:49 AM

try the headset in another device with the same connector

try another headset with the same connector in your ios device

then you can verify if your headset is defect or if there are issues with your ios devices connector

if your headset are within warranty and they judge the malfunction is because of a production defect discovered after purchase

rather than a user caused defect you can claim warranty and get a new pair

if the headset came with an ios device then everything in the box share warranty

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