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App store and Apple music

I have family sharing with my mom but my app store and apple music are “disabled” although my moms still works, but she did nothing to disable mine. I don’t know how to make this go away or get my stuff back.

iPhone 12 Pro Max, iOS 15

Posted on Oct 24, 2021 1:53 PM

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Question marked as Best reply

Posted on Oct 24, 2021 1:55 PM

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 

1 reply
Question marked as Best reply

Oct 24, 2021 1:55 PM in response to karsonadams

See the Apple Support article(s) below. 


If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support.   *


Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide   -


Apple Support schedule phone call     -


Billings and Subscriptions   -


If necessary, try Twitter


https://twitter.com/AppleSupport.   - 

App store and Apple music

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