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my back camera is really bad if i have to zoom in its not my face anymore it changes my face i dont know what to do

does anybody also have this issue?


Or does someone know how to fix it or what i can do?


btw thats iphone 13

iPhone 13, iOS 15

Posted on Oct 24, 2021 4:53 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 24, 2021 5:14 PM

christakafkani Said:

"my back camera is really bad if i have to zoom in its not my face anymore it changes my face i dont know what to do"

-------


Perhaps this is a Faulty Device?:

The camera is not intended to be high-end (of high-resolution). If this is a device that is newly-purchased form Apple, then contact them, requesting service. Perhaps it is a faulty device?

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Oct 24, 2021 5:14 PM in response to christakafkani

christakafkani Said:

"my back camera is really bad if i have to zoom in its not my face anymore it changes my face i dont know what to do"

-------


Perhaps this is a Faulty Device?:

The camera is not intended to be high-end (of high-resolution). If this is a device that is newly-purchased form Apple, then contact them, requesting service. Perhaps it is a faulty device?

Apple Support Contact Info:

Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

my back camera is really bad if i have to zoom in its not my face anymore it changes my face i dont know what to do

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