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Set up new iPhone restoring the old iPhone = password to unlock back up required

Hello,


I am trying to set up my new iPhone, using the "restore my iPhone function to set it up and mirror it to my old iPhone, however I am prompted to "enter the password to unlock your backup".


I have tried my mac password and my iTune password but that does not work. I have never set up a password to restore back up.


I have done this in the past seamlessly, this is the first time I encounter that issue.


Thanks

iPhone 5, iOS 10

Posted on Oct 24, 2021 8:35 PM

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3 replies

Set up new iPhone restoring the old iPhone = password to unlock back up required

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