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User profile for user: HighHeeler
HighHeeler Author
User level: Level 1
6 points

Starbucks Card - Apple Wallet

I have a Starbucks Card in my Apple wallet that is not syncing with the Starbucks App. I had to delete and reinstall the app recently so I don't know if that caused a problem.


I can't find a way to update it or delete it in Wallet. It does not show in Settings-Wallet & Apple Pay because I think it is along the same lines as a gift card.


When I select the card in Wallet it says "Cannot Load App Details"


Someone suggested what worked for them is to turn off Automatic Updates, close the Wallet and when you go back in it will have disappeared, that did not work even when I powered off my phone.


Does anyone know how to delete it? I have iPhone 13 and ios 15.0.2


It is not causing me a problem it is just annoying now because I can't work it out. If anyone can help I would be very grateful.



Posted on Oct 25, 2021 6:01 AM

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User profile for user: Katana-San
Katana-San
User level: Level 9
68,989 points

Posted on Oct 25, 2021 6:43 AM

Hello again~ Take a look here:


Frequently Asked Questions - Starbucks Coffee Company*


*15. How do I add a Starbucks Card to Apple Wallet?

Adding your Starbucks Card to Wallet application for IOS systems is very easy. In the Starbucks application tap “Pay”, then “Manage” option and tap “Add to Apple Wallet”. That's all!

 

16. How do I remove a Starbucks Card from Apple Wallet?

Just launch your Wallet app and find the Card you want to remove, tap the “i” icon in the lower right of the screen to flip your pass for additional options. Removing the Card can be done from the back of the pass. Deleting a pass from Wallet can only be done through the Wallet. Removing the Starbucks Card from the Wallet application does not affect neither your cash nor Stars balance.


Hope something will be of help…


~Katana-San~

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User profile for user: Katana-San
Katana-San
User level: Level 9
68,989 points

Oct 25, 2021 6:43 AM in response to HighHeeler

Hello again~ Take a look here:


Frequently Asked Questions - Starbucks Coffee Company*


*15. How do I add a Starbucks Card to Apple Wallet?

Adding your Starbucks Card to Wallet application for IOS systems is very easy. In the Starbucks application tap “Pay”, then “Manage” option and tap “Add to Apple Wallet”. That's all!

 

16. How do I remove a Starbucks Card from Apple Wallet?

Just launch your Wallet app and find the Card you want to remove, tap the “i” icon in the lower right of the screen to flip your pass for additional options. Removing the Card can be done from the back of the pass. Deleting a pass from Wallet can only be done through the Wallet. Removing the Starbucks Card from the Wallet application does not affect neither your cash nor Stars balance.


Hope something will be of help…


~Katana-San~

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User profile for user: HighHeeler
HighHeeler Author
User level: Level 1
6 points

Oct 25, 2021 6:14 AM in response to Katana-San

Once again, thank you for your reply. Have been trying to solve this for several days before I posted here. So have force restarted, logged out, logged on. Looked for support, tried solutions that others have found with the same problem but some of the articles are old.


So was hoping someone who may have had the same problem will be able to tell me how they resolved it.



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Starbucks Card - Apple Wallet

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