not letting me download tiktok
i undownloaded tiktok and now it wont let me redownload it… it keeps telling me i need billing information and i keep putting mine in but it says not valid please help
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User profile for user:
jdo_apple
User level:
Community Specialist
Hello Savannahtannehill,
It sounds like you are unable to download an app due to issues with your billing information. We understand how important this is to you and we are here to help.
This article may be able to provide some guidance: If your payment method is declined in the App Store or iTunes Store
If the issue persists, can you provide a few more details? Do you have access to another payment method to test with? Also, which device and iOS version are you currently using?
Cheers!