Screen Time between child's phone and mom's phone is out of sync and no longer controllable
I use Screen Time for my kid's phone through Family Sharing. I know my password and keep trying to disable the Screen Time on her phone so we can do some changes to options. No matter whether we are on wifi or not, when I turn Screentime off/on for her device, the changes are NOT being reflected on her phone. I can disable it on my phone and it's not disabled on her phone. Doesn't matter what I do or how many times I turn it off or on, her phone doesn't show any of the changes. Do I seriously have to wipe BOTH phones to get this to work? that this just insane. I know my password and her password, and she does NOT know my screentime password b/c her phone keeps saying 'Failed password' when she attempts to disable it. However when I put the correct passcode in on her device and it STILL tells me 'failed password'. It's like it's out of sync and I can't get it back in sync.
iPhone 7, iOS 14