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Find My Iphone

My son lost his iPhone 11 on Friday, October 22nd. He had it at school with him in the morning, and then couldn't find it afterwards. We have Life360, and I saw that the phone looked like it was at the front of the school when he was first dropped off, around 8:15 am, but didn't see any other information on it. He said he used his phone after arriving, so I'm thinking he might not have had proper network, so Life360 never updated.


Anyway, after school, I logged onto iCloud with his ID on my android phone, and his phone was showing Offline. No location data was available. His iPad was showing as in my apartment. I checked a few times Friday, and nothing. Friday night, my son checked Find My Iphone on his iPad, and it showed that the phone was last seen at 6:12 PM that day, near the gym. I contacted the Gym teachers, and they checked first thing this morning. The school is fenced in, and the gates are locked after school on Friday, so in theory, no one should have even been able to have access to where his phone was showing as last available. The teachers checked this morning, and couldn't find the phone. I set Lost Mode and notify me when available right after school, at around 3:30 PM. According to Find My Iphone, Lost Mode is still pending.


So, I have three questions...


First, why was his device not showing a last location when I logged in from my phone or from my

computer? Why would it only show on his iPad?


Second, if the phone showed a last location at 6:12 PM, it would seem as if the phone connected to the network somehow, so why wouldn't Lost Mode have been applied?


Third, as of about 15 minutes ago, the phone is still showing the same location at 6:12 PM on Friday. I thought the Last Location only showed for 24 hours. Is that not right?


Are there any other options here? Is there some type of weirdness going on, with the location tracking?

iPhone 11

Posted on Oct 25, 2021 12:00 PM

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1 reply

Oct 26, 2021 10:52 AM in response to dcus_80

Hi dcus_80,


We see that you're inquiring about a lost iPhone and how it's reporting to iCloud with its last known location. The location reporting can depend on when the last connection the device was able to use to report the location was, and if the device loses the connection Lost Mode may not enable until the device is able to get an active connection. If that does happen the location should also be updated.


Use the Find My app to locate a missing device or item has more information.


If you have any further questions be sure to reach out to our direct support and Get Support.


Take care!

Find My Iphone

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