You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Inquiry: I sent a $200.00 Apple Itunes card: Order No. 509742614.

PCgamesupply.com will not refund me for this order of $200.00 (10/21/2021),

I purchased a Apple Itunes Card on that date.

i requested a REFUND a few times by sending them a contact on email

requesting my REFUND. When I completed the purchase online, I mentioned

the person that I wanted the card to go to, but they did NOT do that.

They sent it to my email, and I did NOT redeem it.

Please respond.

Rita Stclair


Posted on Oct 25, 2021 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 25, 2021 6:42 PM

Hello,


I am not fully following what occurred so I first want to mention that any service requesting payment as a gift card is very likely a scam. About Gift Card Scams - Official Apple Support


If this was a meant as a gift you can probably just forward the email to the person you meant it for.


Redeem your App Store & iTunes Gift Card - Apple Support

“If you received an App Store & iTunes Gift Card by email

To redeem a gift card that someone emailed to you, open the email and tap or click the "Redeem Now" button.”


I hope this helps.

1 reply
Question marked as Top-ranking reply

Oct 25, 2021 6:42 PM in response to ritasbeach

Hello,


I am not fully following what occurred so I first want to mention that any service requesting payment as a gift card is very likely a scam. About Gift Card Scams - Official Apple Support


If this was a meant as a gift you can probably just forward the email to the person you meant it for.


Redeem your App Store & iTunes Gift Card - Apple Support

“If you received an App Store & iTunes Gift Card by email

To redeem a gift card that someone emailed to you, open the email and tap or click the "Redeem Now" button.”


I hope this helps.

Inquiry: I sent a $200.00 Apple Itunes card: Order No. 509742614.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.