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Level 1

4 points

I can’t get my phone to update

iPhone 12 Pro, iOS 14

Posted on Oct 25, 2021 1:16 PM

Top-ranking reply

Level 9

66,952 points

Posted on Oct 25, 2021 1:33 PM

Can you post a screenshot, it could reveal why you aren't able to update.

Make sure you:

• Are using a WiFi connection (not a hotspot).

• Have an active cell service

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.

You can also check out this article for help -

If your iPhone, iPad or iPod touch won’t update

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