Problem with update Iphone 11 pro max
Hello
I have a problem with my iphone 11 pro max. I can't update the software. He always tells me that my phone is not connected to the internet. Please help me.
iPhone 11 Pro Max, iOS 14
Hello
I have a problem with my iphone 11 pro max. I can't update the software. He always tells me that my phone is not connected to the internet. Please help me.
iPhone 11 Pro Max, iOS 14
Hi ropeBn,
It appears that you are trying to update your iPhone 11 Pro Max, but keep seeing an error message that your iPhone isn't connected to the internet. Do you see the same message if you try connecting your iPhone to another Wi-Fi network? This can show if the issue happens with all internet networks or a specific one.
Also, this article might also be helpful: If your iPhone, iPad or iPod touch won’t update - Apple Support
Best wishes!
ropeBn,
Thank you for trying and letting us know. If you're unable to update on another internet network or with iTunes on a computer, you can contact Apple Support for further assistance here: Contact Apple Support
Best wishes.
If you cannot update the device normally, you can update it from a computer with iTunes on it.
yes that's exactly what he writes to me. ok i will try on another network.
it won't even update it via iTunes
Problem with update Iphone 11 pro max