beats flex won't charge
I pulled out my Beats Flex and the white light never changes. Are they dead?
User profile for user:
Vilas_S
User level:
Community Specialist
Hello.
Thank you for using Apple Support Communities. It sounds like you're experiencing issues with your Beats no longer charging. We can understand how this would be an issue. Allow us to investigate this issue and assist in any way we can.
A helpful step you can try is to reset your Beats earphones. This can sometimes help out. Just in case, the resource below can guide you through the reset process:
Reset your Beats earphones - Apple Support
You might also want to test a different charging cable as well. If these steps do not help, please consider reaching out to Apple Support. They might have to get your Beats evaluated to make sure they're working properly. Just in case, you can use the link below to reach them:
Thank you for using Apple Support Communities. Cheers.