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I signed up for Apple One Premier. My wife already has ICloud+ storage. We have family sharing. How does she unsubscribe from her storage plan and subscribe to the one through Apple One? We have had both for a couple of months, and it is not happening automatically. The storage amounts are the same. When she starts to unsubscribe from her storage plan, it asks ‘are you sure’, ‘you will lose the data” and all these other ominous questions.
thank you.
Did you share your storage as described in the excerpt below from Share iCloud+ with your family - Apple Support
To share iCloud+, you need iOS 11 or later, iPadOS, or macOS 10.13 High Sierra or later. For the best experience, make sure your family members' devices meet these requirements, too.
On your iPhone, iPad, or iPod touch
And did she switch her storage as described in the excerpt below from Share iCloud+ with your family - Apple Support
If a family member is already paying for their own iCloud+ plan, they can choose to switch to your plan or keep their own and still remain part of the family. When they switch to the shared family plan, they get a refund for the remainder of their personal plan. They can't keep their current plan and use the shared family plan at the same time.
On your iPhone, iPad, or iPod touch
Did you share your storage as described in the excerpt below from Share iCloud+ with your family - Apple Support
To share iCloud+, you need iOS 11 or later, iPadOS, or macOS 10.13 High Sierra or later. For the best experience, make sure your family members' devices meet these requirements, too.
On your iPhone, iPad, or iPod touch
And did she switch her storage as described in the excerpt below from Share iCloud+ with your family - Apple Support
If a family member is already paying for their own iCloud+ plan, they can choose to switch to your plan or keep their own and still remain part of the family. When they switch to the shared family plan, they get a refund for the remainder of their personal plan. They can't keep their current plan and use the shared family plan at the same time.
On your iPhone, iPad, or iPod touch
that does not come up as an option. When i tap Family Sharing, it shows the Apple TV, News, Music, Arcade that i am sharing with family. But for ICloud, it just says i am not using the one my wife shares. Does not give me the option to share the ICloud storage that comes with Apple One, as far as I can tell. When she taps Family Sharing and then ICloud storage, she is already using Family Storage that is under her plan.
You may need to contact Apple Support. There is a Get Support link at the top right of this page.
Apple One and ICloud with family sharing
