Macbook pro stuck on "Retrieving device owners" while updating to Monterey

someones_shortcuts wrote:

I force-quit the installer and then relaunched it and then everything installed fine.

Good computing someones_shortcuts ! thanks for your update.

Hello someones_shortcuts,

Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with your Mac becoming unresponsive while installing macOS Monterey. We recommend following the steps listed here if your'e running into issues during the installation: If an error occurred while updating or installing macOS

We hope this helps.

Cheers!