External SSD overheating under macOS Monterey

I have an nVME SSD connected to my M1 Mac mini via a USB 3.1 enclosure. Ever since upgrading to macOS 12.0, the enclosure runs extremely hot even with no actual drive activity, to the point that it overheats and disconnects. Previously I'd only see this happen when putting the drive under extreme load, but now even without doing anything on the drive it ends up disconnecting within minutes (with a "Disk Not Ejected Properly" error), making the external drive completely useless.


I keep a lot of things on this drive and not being able to access any of these files is, as you might imagine, a very large problem.


Also, when the drive is connected, BlackMagic Disk Speed Test is showing a read/write speed of 150/190MB/s, which is WAY lower than its usual speed of 900/880, which also tells me that something is chewing up a lot of bandwidth on it.


The Activity Monitor application isn't showing any specific disk I/O happening, and I have no reason to believe that there's anything wrong with the enclosure itself. How can I track down what's going on and regain access to my drive?

Posted on Oct 25, 2021 9:31 PM

Reply

Similar questions

22 replies

Oct 26, 2021 3:43 PM in response to fluffy

Hey there fluffy,


Thanks for reaching out to Apple Support Communities. We understand that your external drive becomes warm and disconnects after updating your Mac. We're happy to provide some assistance.


Let's see if this occurs in safe mode to help isolate the issue:


Start up your Mac in safe mode


You may also want to try an SMC reset:


How to reset the SMC of your Mac


If the issue persists, does this occur in any port you connect your external drive to? Are you able to connect other devices successfully to your Mac without an issue?


We hope this helps.


Have a great day!

Oct 27, 2021 11:00 AM in response to lllaass

Okay, so if I have *just* the PNY stick in the Thunderbolt enclosure it gets a little warm but not critically hot, and it has just as good speed tests as it used to, an the same thing happens with the USB enclosure.


The Crucial stick seems to be the common issue. It seems really weird that it would only start doing this with the macOS update though. Unfortunately I don't have any pre-Monterey USB-C Macs to test it with, but I'll see if this happens on my one USB-C Windows machine.


The PNY stick on the Thunderbolt enclosure is the one that's more critical for me to have working, and it seems to be okay for now, so for now I can live with this. Hopefully whatever the problem is that's affecting the Crucial stick gets sorted out at some point.

Oct 26, 2021 3:47 PM in response to Rob_H1

I've been testing this on multiple machines, namely an M1 Mac mini (which doesn't have an SMC to reset) and a 2016 Intel MacBook pro, using both a USB 3.1 enclosure and a Thunderbolt enclosure. It occurs on both machines, both before and after an SMC reset in the case of the MacBook Pro, and also occurs when I boot into recovery mode. I haven't tried safe mode but given that it happens in recovery mode I'd be surprised if that would make any difference.


I've also disabled Spotlight on both external drives, both using the system preferences GUI and using mdutil -i, and it continues to happen.

Oct 27, 2021 1:40 AM in response to fluffy

Is this happening with the same enclosure across different Macs? If same maybe the enclosure.


I have a 2013 MacPro and am presently booting from a NVMe in a USB enclosure. I also have a NVMe USB enclosure as ™ backup. The ™ drive is cool as expected since there is little activity for that disk. The book NVMe enclosure is warm which is expected. BM speed test shows read/write at about 360

Oct 27, 2021 8:07 AM in response to lllaass

It's happening with two different enclosures across two different Macs (one M1, one Intel), regardless of activity level. Both enclosures which are having the problem are NVMe (one USB 3.1, one Thunderbolt 3). An older SATA enclosure is not having this problem. They aren't just getting warm, they're getting hot, and then disconnecting due to an overheat condition. This only started with the upgrade to Monterey. Under Big Sur they'd only warm up if I was putting the disks under extreme load for a long period of time.

Oct 27, 2021 10:41 AM in response to lllaass

Different brands of NVMe SSD in each one. The USB 3.1 has a Crucial and the Thunderbolt has a PNY. Both are 2TB.


The USB enclosure is a Plugable USB C USB3.1gen2, and it overheats within minutes. The Thunderbolt enclosure is a Sabrent Thunderbolt 3 to Dual NVMe (EC-T3DN) and it takes somewhat longer to overheat but it still does so eventually, although the only time I've specifically seen it do that is when I had the Crucial in the second socket (installed so I could transfer my most critical files to the SATA one so I could at least get some work done while this gets sorted out). I'll try swapping the PNY stick into the USB 3.1 enclosure and see if the overheat still happens.

Oct 29, 2021 4:54 AM in response to fluffy

I started having the same problem with my external Samsung 870EVO. Since upgrade to macOS Monterey constant disconnects. Originally connected to external case through USB C. For testing purposes put drive into older USB 2.0 case, but made no difference.

Only data on the drive is my Photo library. Even disconnects when Photo app is not even launched. I tried copying library to different drive, but disconnects before it even really starts copying. I hope my time machine backup was working correctly.

Oct 27, 2021 9:24 AM in response to Luis Sequeira1

Those apps are crashing because my NVMe drive overheats and disconnects.


Disabling Spotlight makes no difference.


I need Barrier (the open-source version of Synergy) for my job. It has nothing to do with the drive in question, and also isn't installed on the other Mac, which is having the same problem.


I use MacFUSE for sshfs, which I need for my job. I am not using it with NTFS. And, again, it has nothing to do with the drive in question, and also isn't installed on the other Mac, which is having the same problem.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

External SSD overheating under macOS Monterey

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.