You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I have deleted the apple mail app and use a third party app instead. Whenever I click on shortcut, etc. IOS seems to be looking for the mail app even thought Edison Mail is set as the default mail app. Is there a way to use this functionality without using apple mail. Using iPad 8th generation.
iPad (6th gen) WiFi
So the cause of your problem is, that you somehow deleted Apple Mail. You maynot want to use it; but it is needed by the OS. You'll likely have to backup your iPad onto a PC or Mac (to a local full backup), then wipe the iPad and do a full reinstall of the OS. Once that is all done, restore your backup to the iPad and you should be good.
That said, try before that to go into the App Store, search of Apple Mail and see if it is available to download. If it is, that will get you around re-imaging the iPad. But in future, don't delete default applications, move them out of the way and setup your preferred application in its stead. The issue is that default apps have often OS calls being made to/through them that then interface with your preferred app. Think of it as, a puzzle with a piece missing if you don't have the default app, you can't complete the action of making the puzzle.
So the cause of your problem is, that you somehow deleted Apple Mail. You maynot want to use it; but it is needed by the OS. You'll likely have to backup your iPad onto a PC or Mac (to a local full backup), then wipe the iPad and do a full reinstall of the OS. Once that is all done, restore your backup to the iPad and you should be good.
That said, try before that to go into the App Store, search of Apple Mail and see if it is available to download. If it is, that will get you around re-imaging the iPad. But in future, don't delete default applications, move them out of the way and setup your preferred application in its stead. The issue is that default apps have often OS calls being made to/through them that then interface with your preferred app. Think of it as, a puzzle with a piece missing if you don't have the default app, you can't complete the action of making the puzzle.
Stop iPad from looking for mail app
