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💡 Did you know?
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.
Since updating my iPhone13, when making/receiving phone calls the AirPods keep connecting and disconnecting making them useless for making calls. I’ve found online a lot of others have this issue just cannot find a resolution!
iPhone 13, iOS 15
Hello RLH96,
We're glad you thought to ask Apple Support Communities about the issue you're having with your AirPods disconnecting during phone calls. If you haven't already, make sure your iPhone is fully updated. The current software version is 15.1, and to see what you have installed tap Settings > General > About. If an update is needed, be sure to back up first:
How to back up your iPhone, iPad, and iPod touch
Update your iPhone, iPad, or iPod touch
How to manually update apps on your Apple device
If the issue continues or you're already updated, reset your AirPods to see if that helps: How to reset your AirPods and AirPods Pro
Keep us posted.
Take care.
iOS15 disconnecting AirPods during phone calls
