iOS 15.1 broke connectivity to my car stereo

I own a 2014 Chevy Cruze. It has the factory default stereo in it.


The radio looks like this:



Prior to the iOS 15.1 update, when I plugged my iPhone Xr in to the car, the stereo would detect the iPhone, switch to it and I could play anything on the phone using a Lightning cable plugged into the car's USB port.


I took my wife's iPhone 12, which has iOS 14.8.1 on it, and it worked fine. I upgraded to 15.1 and again it stopped working.


I plug either phone in, they start to charge, but the stereo no longer detects the phone.


The obvious workaround is to just plug the aux cable into the headphone jack on the... Oh wait...


This is obviously a bug in iOS 15.1. I called Apple and reported it. I'm trying to send logs to Apple now.


The following are NOT correct answers:

  1. Get a new car
  2. Get a new car stereo


If you're going to say either of those in your comments, don't bother commenting.


If you've seen this in your car and have figured out how to fix it, please feel free to share.


If not, this is just a heads up that you may experience this issue if you have an older stereo in your car


I know I can use the Lightning to 3.5 mm adapter, and that is my current workaround. But I can't do that and charge the phone at the same time, which is going to be a problem for long trips with GPS.

iPhone XR

Posted on Oct 26, 2021 7:43 PM

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Question marked as Top-ranking reply

Posted on Oct 30, 2021 4:35 PM

Same problem with a Mercedes’ using (lightning to MB aux) cable. & iPhone 13 pro max


No audio after installing 15.1


Just called Apple support.

tech recommended I ‘reset all settings’


settings->general->transfer or reset iPhone-> reset->reset all settings.


worked like a charm.


514 replies

Nov 13, 2021 2:14 AM in response to stat1c

Car production designs may be old but iOS 15.1 is a <0.1 update only.

Monterey has a Rosetta Emulator for backward compatibility for software over a decade old? I’m sure a USB 1 or 2 emulator is very light (existing) coding here.

But I expect this issue is just a very embarrassing human error to the millions of Apple Users who must be affected.

Nov 13, 2021 3:44 AM in response to amp68

I have an iPhone 13 and a 2017 Chevy. I’ve never been able to play through usb. So frustrating. Went to the Apple store and they were absolutely no help. They told me to go to the dealership, which will just charge me a lot of money to look at this issue which seems to be an Apple issue if the older phones work. Older phones can play through my car. I’ve been using a lightning adapter and an aux cord, but the phone can’t charge like that and I can’t use my wheel controls to change the music (has to be done on the phone). I did update my iOS, but it hasn’t worked since day 1.

Nov 13, 2021 3:03 PM in response to Michaela_M_M

As mentioned before, I suspect that there is some logic in the head end that assumes that if it can connect to a device via Bluetooth, it will allow you to connect to the radio via USB to charge the device but will not then use USB for the audio connection.


A great analog is the Apple Magic Trackpad. If you connect the charging cord to a USB port, the computer can talk to the trackpad via USB as a USB device, but most of the time it will only use USB to charge the trackpad and will instead talk to it using Bluetooth.

Nov 14, 2021 12:32 PM in response to amp68

Hi. I have a 2016 Chevy Cruze, and it looks like the exact same radio as yours, and I am having the same issue too. I got the new iPhone 13 pro max and at first it was working fine with my usb cable, but then I updated my phone to the new 15.1 and it’s the same issue as yours. It charges my phone but it won’t pick up to play music or anything. But it picks up, and plays music, from my partners iPhone 12 Pro Max that is at 14.4.2 software. I have been trying to see what is wrong I’m glad I’m not the only one with this issue. I really hope they send a new update to get this fixed.

Nov 15, 2021 5:16 PM in response to pak131

It is a human error, what we're trying to nail down is whether it's an error at Apple or an error at Panasonic, who, as best as I have been able to determine, was the contracted manufacturer of all of the head end units that seem to be having issues with this.


Again, this issue is far from universal, which makes it harder to diagnose.


If I plug my iPhone 13 Pro Max into my 2011 Toyota (no CarPlay, just BT and USB) or my Denon home stereo (USB), it just works as normal.

Nov 15, 2021 10:49 PM in response to Dogcow-Moof

The update on my phone for some reason didn’t install overnight on this occasion. It had downloaded and ‘prepared’ before I set off for work. On my car journey into work everything worked fine. When I got to work my phone joined the work Wi-Fi as normal and then installed the update. On my journey home the phone wasn’t connecting to my car. Apple have said it could be because there was a break between download/preparation and installation but I don’t understand why, considering it was installed automatically nothing I could do to delay this.

Nov 16, 2021 12:00 PM in response to Sazzarocksdahouse

Strangely enough, reading your thread my phone/car would ‘lose’ Bluetooth mid-call and would have to wait until I was home and parked to ‘delete’ the phone and go right back to re-install when I first installed iOS 15.0, then when the 15.1 update went on the only thing the USB will do is charge the phone. I can make tel calls and, strangely enough, I don’t lose Bluetooth connectivity. I did buy an aux cable to use the aux port but it still doesn’t pick up the iPhone.

Nov 16, 2021 3:11 PM in response to amp68

I am having the SAME exact issue with my 2014 Cruze. I thought it was the cord, so I bought a new cord. Obviously that did nothing. So I thought “maybe it’s the hdmi port in the car” so I bought an aux cord and the adapter for the iPhone. DIDN’T WORK EITHER. This is really frustrating and I hope Apple fixes this ASAP.

Nov 16, 2021 7:22 PM in response to Agentzero21

That’s horrible that several people had an issue where Apple reps told them to “get a new car”. I chatted with someone first who essentially told me it’s an issue with my car and not with them, and I said back “then why does the other device I tried using (running a different version of iOS) work and mine doesn’t?” And they immediately said “let me escalate this to a senior rep” or something, and that guy was super helpful and tried to help me fix it for an hour with no luck. This is when I tried a different vehicle too and he took down information about both devices I tried and both vehicles and escalated it to developers. They’re supposed to reach back out on Thursday and I will update when they do.

Nov 17, 2021 1:00 AM in response to Agentzero21

I had 2 separate calls from various apple support techs over 2 days when it first happened, on both calls they were going backwards and forwards to find the ‘fix’ but when all failed even recovering several occasions didn’t work there was nothing they could do as they’d exhausted all ideas. Apple need to get this sorted but in a way I’m glad that it’s not just me or a fault on the car!

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iOS 15.1 broke connectivity to my car stereo

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