The App Store will not load on my Mac. It opens to a blank screen.

How do I fix the fact that my Apple App Store app will not open on my Mac? It opens to a blank black screen.

Posted on Oct 26, 2021 8:30 PM

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2 replies

kirkz202

Level 1

24 points

Oct 30, 2021 6:30 AM in response to LSB-SEB

I had the same problem, ran Malwarebytes that found some Adware and Malware. Quarantining these put it back to normal.

ASTRO24

Community Specialist

Oct 27, 2021 2:41 PM in response to LSB-SEB

Hi LSB-SEB,

Welcome to Apple Support Communities.

We understand that you're unable to launch the Mac App Store. There are a few steps you can take to address this. Check out If you can't connect to the App Store, iTunes Store, or other Apple services.

Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

The App Store will not load on my Mac. It opens to a blank screen.

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