WhatsApp- Restore from I Cloud

Hi,

I deleted WhatsApp and reinstalled it (same phone number). But now it seems that the restoring process doesn’t work. I can’t push button „restore“ upper right corner.

Posted on Oct 26, 2021 10:00 PM

Reply
1 reply

Oct 27, 2021 4:19 PM in response to franziska226

Hello franziska226,


Thank you for reaching out to Apple Support Communities, and we'll be happy to help in any way we can. We understand you're having issues with restoring a WhatsApp backup from iCloud. According to the screenshot there is no backup available to restore. Check out WhatsApp's support page for details on how to back up your chats here: WhatsApp Help Center | How to restore your chat history


We recommend contacting them with further questions as well. This article goes over how to contact an app developer: How to contact an app developer


We hope this helps.


Cheers!

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WhatsApp- Restore from I Cloud

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