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i cannot my phone its asking the old user id and password of the person from whom i bought this iphone 5s kindly help me out

kindly help me out my sister gave me iphone 5s after reseting i cant log in my apple id as it is asking to login from the id who bought this phone and logged for the first time,i am the second owner of this phone i bought it second hand


Posted on Oct 27, 2021 1:08 AM

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Posted on Oct 27, 2021 1:10 AM

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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Question marked as Best reply

Oct 27, 2021 1:10 AM in response to maaz198

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support


Learn how to remove a device from a previous owner's account.


If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

i cannot my phone its asking the old user id and password of the person from whom i bought this iphone 5s kindly help me out

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