Face ID pop up

Question

Face ID pop up

I was watching a video on YouTube and suddenly the Face ID check appeared on my iPhone 12 Pro Max without pressing anything. I’m no able to find the reason that my iPhone did that.

iPhone 12 Pro Max

Posted on Oct 27, 2021 1:24 AM

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Answer 1

Chris_C1

Community Specialist

Nov 19, 2021 2:22 PM in response to anastasios208

Hi anastasios208,

We appreciate those details. If you're not already updated, we recommend updating to iOS 15.1.1 and making sure you're using the latest version of the YouTube app to see if the issue persists.

Update your iPhone, iPad, or iPod touch

How to manually update apps on your Apple device

Take care.

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Answer 2

SnickZ.

Community Specialist

Oct 28, 2021 5:24 AM in response to anastasios208

Hi anastasios208,

Thank you for participating in the Apple Support Communities. We understand you're unsure why Face ID popped up while watching a YouTube video, and we'd like to assist. Is it possible it was trying to sign into the app or website depending upon which one you were using? This article explains more about how Face ID can sign into apps or autofill websites in Safari:

Use Face ID on your iPhone or iPad Pro

Take care.

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Answer 3

Nov 19, 2021 12:39 PM in response to SnickZ.

Thanks for your reply. I was watching a video from YouTube app and after 2 minutes of watching I was scrolling down and the video was still playing and suddenly a pop up with the Face ID checker appeared and I did not realise what exactly happened.

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Face ID pop up

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