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vallorie96 Author

Level 1

4 points

Mac book air cursor

I shut done the Mac book. Tried to sign in but I can’t move the cursor. Any suggestions

MacBook Air 13″, macOS 10.13

Posted on Oct 27, 2021 4:51 AM

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Top-ranking reply

Level 9

50,160 points

Posted on Oct 27, 2021 7:19 AM

Hi,

If your MacBook Air has Intel Processor, try to resetting NVRAM as well as SMC could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reset the SMC of your Mac - Apple Support

If they don't help, try to run Apple Diagnostics if it's caused by hardware related issue(NDR001, NDR003 to NDR006).

Use Apple Diagnostics to test your Mac - Apple Support

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1 reply

Top-ranking reply

Level 9

50,160 points

Oct 27, 2021 7:19 AM in response to vallorie96

Hi,

If your MacBook Air has Intel Processor, try to resetting NVRAM as well as SMC could solve the issue.

Reset NVRAM or PRAM on your Mac - Apple Support

How to reset the SMC of your Mac - Apple Support

If they don't help, try to run Apple Diagnostics if it's caused by hardware related issue(NDR001, NDR003 to NDR006).

Use Apple Diagnostics to test your Mac - Apple Support

Reply

Mac book air cursor

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