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Has the low resolution mode option been removed?


Adobe Animate does not run properly on a 5k iMac screen. Playback is laggy and irregular, both on the timeline and in .swfs. Normally I would 'get info' the animate icon in Applications, and enable low resolution mode. The instructions for this are shown on the apple support website:


"If an app looks different than you expect on your Retina display or high-resolution external display, try opening the app in low-resolution mode:

  1. Quit the app.
  2. Open the Applications folder.
  3. Click the app once to select it, then choose Get Info from the File menu.
  4. From the Get Info window that opens, select the checkbox labeled ”Open in Low Resolution.” 
  5. Close the Get Info window and open the app again.

Some apps that work best in low-resolution mode or that work only in low-resolution mode will have this mode already turned on, and in that case you might not be able to turn it off. The app developer might offer an update that includes support for the Retina display."


However I updated macOS to Monterey v12.0.1 yesterday (and have just updated animate to v 22 as well), and now I cannot see the 'low resolution mode' option any more. Has this been removed, or moved somewhere else?

iMac 27″, macOS 12.0

Posted on Oct 27, 2021 6:06 AM

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Posted on Oct 27, 2021 9:01 AM

Okay, I checked one more Mac. It did exist in Big Sur so apparently it has been removed in Monterey. I couldn't find it because the Macs I checked with Big Sur or earlier didn't have a Retina display. Duh me. lol


18 replies

Nov 20, 2021 4:47 AM in response to dialabrain

In addition to needing a 5k or retina display, it is not enabled for all apps, mostly graphics, photo and video apps. So depending upon what type of programs you are using, you might not even see the option to open in low resolution mode, but if you;re running Photoshop, Lightroom, Capture One, etc. it is there and VERY beneficial.

Nov 20, 2021 9:12 AM in response to photogFG

Except it is very much not there any more. Not for animate, photoshop, lightroom.... pretty much none of the apps I've checked. I've been in touch with both Adobe and Apple about it. Adobe know it's an issue but don't care enough to do anything bout it; Apple accepted that it's missing but I guess they have a huge list of other bugs that they would consider more urgent.

Dec 5, 2021 1:43 AM in response to WesleyRiot

In Terminal try:

sudo nano /Applications/VirtualBox.app/Contents/Resources/VirtualBoxVM.app/Contents/Info.plist


Change this

<key>NSHighResolutionCapable</key>          <true/>


To this  or add if missing

<key>NSHighResolutionCapable</key>          <false/>


Or in one big command

sudo /usr/libexec/PlistBuddy \
    -c 'set NSHighResolutionCapable false' \
    /Applications/VirtualBox.app/Contents/Resources/VirtualBoxVM.app/Contents/Info.plist


Dec 24, 2021 6:24 AM in response to WesleyRiot

Indeed, editing the .app/Contents/Info.plist is the way to go.


In the case of HOROS (a DICOM viewer for medical imaging), one has to introduce the following:

	<key>NSHighResolutionCapable</key>
	<false/>


Please note that 'nano' (in the terminal) and TextEdit fail to open .plist files properly. The best option is to use BBEdit (works in evaluation mode).


Greetings from Athens.

Has the low resolution mode option been removed?

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