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My iPhone 12 pro is lost either misplaced or stolen. The last location cannot be updated. On my backup phone, it shows sound playing but the lost mode is pending. Does it mean someone is using my phone? BTW it's still listed on my device list. Any help would be appreciated:)
iPhone 12 Pro, iOS 14
I need answers from apple.
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
I need answers from apple.
Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.
or:
Contact Apple for support and service --> "See a list of Apple phone numbers around the world."
Click here --> https://support.apple.com/HT201232
Click on this link for general information about what to do "If your iPhone, iPad, or iPod touch is lost or stolen" --> https://support.apple.com/HT201472
There's also links to provide details about each feature.
I am not sure about the Lost Mode message . It may be that the phone cannot be contacted in order for all the instructions to be completed but the service is in process once the phone connects.
Hi Limnos,
Thank you for your reply.
When it first got lost, both play sound and lost mode were pending. Now the sound is playing but lost mode is still on hold. Or the sound isn't actually playing because I couldn't do it with find my on my computer. And I'm not getting an email from the icloud team. I need answers from apple.
My iphone 12 is lost.
