Related Article: If your Apple ID is locked or disabled

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have a problem log in to my macbook due to forgotten password. I have tried everything with no success. The message appeared is cannot connect to the apple ID server. Any advise for this issues please?

I have a problem log in to my macbook due to forgotten password. I have tried everything with no success. The message appeared is cannot connect to the apple ID server. Any advise for this issues please?

MacBook

Posted on Oct 27, 2021 9:08 AM

Reply
Question marked as Best reply

Posted on Oct 27, 2021 9:31 AM

If you what to change the Computer Password or Apple ID Password If your Apple ID is locked or disabled



Reset Computer Password 


Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password



3 replies
Question marked as Best reply

Oct 27, 2021 9:31 AM in response to naufika

If you what to change the Computer Password or Apple ID Password If your Apple ID is locked or disabled



Reset Computer Password 


Intel Computer

1 - Restart computer and immediately hold Command + r keys


2 - Top Tool Bar >> Utilities >> Terminal


3 - Type resetpassword as one word and no spaces


4 - Press Return key


5 - Follow the prompts and remember the New Password


Apple Silicon M1 Computer 


1 - Choose Apple menu > > Shut Down.


2 - Press and hold the power button on your Mac until you see “Loading startup options.”


3 - Click Options, then click Continue. 


4 - Top Tool Bar >> Utilities >> Terminal


5 - Type resetpassword as one word and no spaces


6 - Press Return key


7 - Follow the prompts and remember the New Password



I have a problem log in to my macbook due to forgotten password. I have tried everything with no success. The message appeared is cannot connect to the apple ID server. Any advise for this issues please?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.