Since I upgraded my M1 Mac mini to Monterey, I notice that after Safari has been running for a time, it starts to fail to load images. If I try to open a new page when it's in this state, I get this:
However, if I quit Safari and then immediately restart it, opening the same page works correctly.
Mac mini, macOS 12.0
brbo,
I appreciate your effort to capture the obvious things first. That's always good debugging practice. Let me address your suggestions:
> Seems Safari needs more free space than your Mac now has free, after the update.
Given the message, this was an obvious possibility that I had already checked: I have multiple drives attached to the Mac mini, but all of them have ample space -- the lowest being 266Gig free. I also did a "df -h" on the machine and compared it to another Mac that was still running the previous OS, and saw no obvious capacity issues.
> If so, with several tabs open Safari.could be struggling.
I don’t typically keep a lot of tabs open, but I can verify that I can recreate the issue with only a single tab in a single window, just by browsing through various websites for some period of time (less than 5 minutes).
It seems like there *might* be a correlation with pages that have lots of embedded YouTube videos, but I have no solid proof of that.
> Activity monitor on your Mac is a handy way to see which apps are using all the energy:
I am familiar with Activity Monitor and use it regularly. There was nothing unusual on any of the tabs.
As to the “If Safari on Mac doesn't open a webpage or isn’t working as expected:” article:
Anyway, I hope you see that I had done some fairly extensive testing before posting the issue here. Apologies for not providing the above detail in my original post.
brbo,
I appreciate your effort to capture the obvious things first. That's always good debugging practice. Let me address your suggestions:
> Seems Safari needs more free space than your Mac now has free, after the update.
Given the message, this was an obvious possibility that I had already checked: I have multiple drives attached to the Mac mini, but all of them have ample space -- the lowest being 266Gig free. I also did a "df -h" on the machine and compared it to another Mac that was still running the previous OS, and saw no obvious capacity issues.
> If so, with several tabs open Safari.could be struggling.
I don’t typically keep a lot of tabs open, but I can verify that I can recreate the issue with only a single tab in a single window, just by browsing through various websites for some period of time (less than 5 minutes).
It seems like there *might* be a correlation with pages that have lots of embedded YouTube videos, but I have no solid proof of that.
> Activity monitor on your Mac is a handy way to see which apps are using all the energy:
I am familiar with Activity Monitor and use it regularly. There was nothing unusual on any of the tabs.
As to the “If Safari on Mac doesn't open a webpage or isn’t working as expected:” article:
Anyway, I hope you see that I had done some fairly extensive testing before posting the issue here. Apologies for not providing the above detail in my original post.
Hi theMcQ,
Welcome to the Apple Community.
Seems Safari needs more free space than your Mac now has free, after the update.
If so, with several tabs open Safari.could be struggling.
The Operating Service needs at least 50Gb free space. for smooth operation.
How to check, and /or free up storage space on your Mac.
https://support.apple.com/en-us/HT206996
If storage is not the issue
Sometimes the system struggles because third-party (non-Apple) apps are not optimised for the current software.
Activity monitor on your Mac is a handy way to see which apps are using all the energy:
https://support.apple.com/https://support.apple.com/en-au/HT202731
If that also, is not the issue, try this article :
If Safari on Mac doesn't open a webpage or isn’t working as expected:
https://support.apple.com/en-us/HT204098
Hope this helps :-)
Thank you for your reply, the McQ, and for the extra information you have provided.
We are all Apple users here, like yourself, in the Apple community,.
We do the best we can to help each other troubleshoot.
With this better picture of your issue available, it may now attract more attention from the volunteer experts,
You can also send feedback about Safari, to Apple if you wish.
https://www.apple.com/feedback/safari.html
If needed:
There is a "Get Support" link to Apple at top right on this discussion page.
All the best :-)
Feedback can be submitted to those who are able to make changes, ok,
although it will not be processed until after the winter break: December 24th through January 3rd.
Feedback form online:
https://www.apple.com/feedback/safari.html
All the best :-)
Hi jlpate,
Re: This is so frustrating I can't even use it!
It's not easy to be patient while Apple fine-tunes it's latest Safari upgrade.
Does it help at all to Quit Safari, and re-launch it ?
Some of us have another browser (eg Firefox) "on the side" for any difficult moments, while waiting for the next Safari update.
Meanwhile, there are new things to learn (eg: about new ways with tabs etc.,) and letting go old ways of doing things.
Safari Support
https://support.apple.com/safari
All the best :-)
PS:
Safari User Guide:
for macOS Monterey
(NB: Click on "Table of Contents" at the top of the "Welcome" page that opens from the link,
to see various topics leading to "how to" articles.
That doesn't solve anything here. I allways have dozen of tabs open and the new safari can only handle two or three and the other are showing the (NSPOSIXErrorDomain:28). You have to quit and open safari again to try to see something agin. It's faster to switch to another browser.
Yup, same MacOS and Safari version, but the problem happened today again. Only the second time for me. Still, it's not anything to do with not being up to date I don't think. Oh, I'm on an M1 Mac mini with 16 GB of RAM and a lot of HD space.
Right. Apologies for not replying sooner, but I also have the latest MacOS and Safari versions. However, the problem was happening often enough to me that I switched to using Chrome, so I haven't done any recent testing.
I've been having this exact problem. Same software versions, though I'm on an Intel Mac mini.
Some people are reporting success by turning off "Hide IP address from trackers" in Safari preferences, in the Privacy tab. It seems to be working for me at the moment.
> Some people are reporting success by turning off "Hide IP address from trackers" in Safari preferences
Interesting. There really should be no possible way for that to make a difference, *however* after toggling this setting, I was unable to replicate the issue using a test pattern that had previously consistently shown the problem within about 5 minutes. That's only a single test, so if someone else tries this and still sees the problem, please let us know.
Fascinating. This also seems to be effective as a work-around for me. (OS12.0.1 w Safari 15.1 on an M1)
Previously I had achieved mild success turning off pop-up blocking in Safari preferences (and admittedly that also did not make a lot of technical sense either), but it was not a long-lived solution.
> Some people are reporting success by turning off "Hide IP address from trackers" in Safari preferences
The above seems to be working for me as well. I thought this was more of an OS thing since I've had issues with other apps as well like Outlook, Slack etc. But I guess they are "using safari" or some of it's components in some way.
I'm running Macos 12.0.1 and Safari 15.1 (17612.2.9.1.20)
After trying "Hide IP address from trackers" a few days I have to say that it doesn't work 100%.
Still the same thing. From start it looked like that was the solution but I have to say, no it isn't. :(
I'm on most recent MacOS 12.1 and Safari 15.2, and I'm having the very same bug. I'm on M1 iMac and the SSD is about 90% free. This definitely is just another bug in Monterey/Safari. We need to draw the developers' attention on this. Is there any bug tracker for Apple software?
Safari fails after Monterey upgrade with "(NSPOSIXErrorDomain:28)"
