macOS High Sierra stuck on logging in screen

So my mid-2011 Mac mini keeps getting stuck on the login screen after I type my password. Under my name the spinner is frozen but the pointer continually shows the pinwheel forever. I’ve attached a picture. Does anyone know why this is happening. Also I’ve ran First Aid from Internet Recovery which found a block corrupted and said it fixed it.


Thanks,

Lewis

Mac mini, macOS 10.13

Posted on Oct 27, 2021 9:35 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 27, 2021 11:30 AM

lewise18 wrote:

So my mid-2011 Mac mini keeps getting stuck on the login screen after I type my password. Under my name the spinner is frozen but the pointer continually shows the pinwheel forever. I’ve attached a picture. Does anyone know why this is happening. Also I’ve ran First Aid from Internet Recovery which found a block corrupted and said it fixed it.

Thanks,

Hello, lewise18.


If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

1 reply
Question marked as Top-ranking reply

Oct 27, 2021 11:30 AM in response to lewise18

lewise18 wrote:

So my mid-2011 Mac mini keeps getting stuck on the login screen after I type my password. Under my name the spinner is frozen but the pointer continually shows the pinwheel forever. I’ve attached a picture. Does anyone know why this is happening. Also I’ve ran First Aid from Internet Recovery which found a block corrupted and said it fixed it.

Thanks,

Hello, lewise18.


If rebooting your Mac doesn’t fix things, see if the problem still happens in Safe mode (hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.

How to use safe mode on your Mac - Apple Support 


Safe mode forces the OS to clear certain caches and logs and do other miscellaneous housekeeping. It's non-destructive to user data so is safe to do. Very often certain weird software behavior is corrected by simply logging in this way as a troubleshooting method. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.


Does the problem persist while in Safe mode?


Exit safe mode by restarting your Mac normally and re-evaluate the issue again.

If the problem is still unresolved, please return here and post a reply and we’ll see what else we can come up with for help.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

macOS High Sierra stuck on logging in screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.