I pay for icloud storage and have been for a few years. Logged into my account today and none of my old pictures are available to view. I want to know where they went and i want to cancel my icloud payments because it doesn’t appear to be working
iPhone XR, iOS 14
If by old pictures you mean pictures that you have deleted from one of your devices, iCloud is not designed to keep those.
iCloud Photos is a syncing service. Any photo you delete from a device where iCloud Photos is turned on will also be deleted from iCloud and from any other device connected to iCloud Photos. You can potentially reduce the storage space required on a device by turning on Optimize Storage. See: https://support.apple.com/en-us/HT204264
Apple does not currently offer cloud-only storage for photos. If that is what you want or need, you may want to explore 3rd party options such as Google Photos or Dropbox.
Another way that photos may be on iCloud (if you don’t have iCloud Photos turned on) is via a backup of an iOS device. The only thing you can do with a backup is use it to restore a device or set up a new device. The contents of backups are not viewable at iCloud.com and if you delete a photo from a device it will not be included in future backups and will be lost.
Cancel upgraded iCloud storage by downgrading to the free 5GB plan. See instructions in: https://support.apple.com/en-us/HT207594
Icloud
