Files dropped in the "Automatically Add to Music" folder are not being moved to the "Music Media folder location."

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Level 1

27 points

Files dropped in the "Automatically Add to Music" folder are not being moved to the "Music Media folder location."

After updating to Monterey, the Music application is acting differently than in previous versions.

Normally, when I drop files in the "Automatically Add to Music" folder they are moved to the "Music Media folder location" specified in Music preferences. They are not being moved now. In addition, in the past if the "Automatically Add to Music" folder is deleted, and the Music app is restarted, it creates a new version of the "Automatically Add to Music" folder. That is not happening either.

Mac mini, macOS 12.0

Posted on Oct 27, 2021 7:28 PM

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Answer 1

Missy5937

Community Specialist

Oct 29, 2021 1:29 PM in response to danlevity

Hello danlevity,

Thanks for following up. Just to test something out from that previous article, would you mind going to Music app on your Mac, choose File > Library > Organize Library and select “Consolidate files"? If this is already checked, try unchecking it, restarting your Mac, recheck it and try again?

If that doesn't work, try testing the process out while booted into safe mode and after leaving safe mode with a standard restart. Should the issue persist, it would be best to speak with an Apple Support Advisor for additional assistance and so they can investigate the issue to confirm the feature is still available in the current MacOS.

How to use safe mode on your Mac

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Best wishes.

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Answer 2

Missy5937

Community Specialist

Oct 28, 2021 3:27 PM in response to danlevity

Hello danlevity,

Thanks for using the Apple Support Communities. We understand that you're experiencing some issues with Music on your Mac with the macOS update. To start, have you checked out article, Import music from a computer to Music on Mac? Does what you're experiencing match up to what's listed under "Tip"?

Best regards.

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Answer 3

danlevity Author

Level 1

27 points

Oct 28, 2021 5:04 PM in response to Missy5937

No, thank you Missy5937. I am not talking about manually importing files into my library, as the article you linked to describes.

There is another way, longstanding in both the old iTunes and newer Music applications, where one can drag files into the "Automatically Add to Music" folder found in each Music library folder. Those files get moved into Music.

This is not working in Monterey. In fact I am not the only person experiencing this problem as you can see in this thread from another user forum: https://forums.macrumors.com/threads/music-missing-features-bugs-issues-troubleshooting.2299721/page-8 starting at post #176

This is either a bug in Monterey or a terrible removal of a critical feature.

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Answer 4

danlevity Author

Level 1

27 points

Oct 29, 2021 1:35 PM in response to Missy5937

Thanks. I appreciate and will try your suggestions. But why wait to find out if the feature is still available? Why not inquire now, so that we can put the matter to rest for the many many people who are frustrated with this broken feature.

How can I get past the various Advisors (I've already spoken to two) who can answer the question. Both of the Advisors I spoke to seemed to know nothing at all about the Music app, it's predecessor iTunes, or really anything about how to use the software. I would really like to speak directly to a person who actually uses the software.

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Answer 5

Nov 23, 2021 4:36 PM in response to danlevity

I'm having this same issue since upgrading to Monterey. As a daily iTunes/Music app user, this is immensely frustrating. I don't use the Apple Music service, but I purchase a lot of music from BandCamp and this is how I add my music to my Library.

The Music app on Monterey has a lot of other issues as well, but this is one of the worst.

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Answer 6

jeffcdo

Level 1

10 points

Dec 5, 2021 2:25 PM in response to XizorBlackSun

I'm having the same issue. It works if I manually import from that folder but the automatic feature was much more convenient.

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Files dropped in the "Automatically Add to Music" folder are not being moved to the "Music Media folder location."

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