Apple ID

Why do I keep receiving this message?


You can only add the @icloud.com address that is already on file in your account.



iPhone 6, iOS 12

Posted on Oct 27, 2021 10:02 PM

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Posted on Oct 27, 2021 10:13 PM

Error message: "You can only add the @icloud.com address that is already on file in your account."

Sept. 2021 Apple Recommended reply --> "It appears you cannot add an iCloud alias as your Apple ID, you can only use the iCloud email address that is the basis for your iCloud mail account which is the old name. If you do not want that as your Apple ID then you need to set up an external email account or you would have to create a new Apple Account." - https://discussions.apple.com/thread/253160200

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Question marked as Top-ranking reply

Oct 27, 2021 10:13 PM in response to Jaymckinley

Error message: "You can only add the @icloud.com address that is already on file in your account."

Sept. 2021 Apple Recommended reply --> "It appears you cannot add an iCloud alias as your Apple ID, you can only use the iCloud email address that is the basis for your iCloud mail account which is the old name. If you do not want that as your Apple ID then you need to set up an external email account or you would have to create a new Apple Account." - https://discussions.apple.com/thread/253160200

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