You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t change the screen time passcode and when I follow the instructions above it doesn’t give me the option of forgotten passcode

how do I change the screen time passcode with out a passcode and it doesn’t give me an option to press forgotten passcode

Posted on Oct 28, 2021 12:31 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 12:49 AM

Tboss06 Said:

"how do I change the screen time passcode with out a passcode and it doesn’t give me an option to press forgotten passcode"

-------


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPhone Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Support Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

1 reply
Question marked as Top-ranking reply

Oct 28, 2021 12:49 AM in response to Tboss06

Tboss06 Said:

"how do I change the screen time passcode with out a passcode and it doesn’t give me an option to press forgotten passcode"

-------


Hold It Right There!:

Enter the passcode incorrectly too many times, and you'd likely be locked out for good. So, hold it right there, and refer to this link: If you Forgot your iPhone Passcode - Apple Support. It would be the one you've always entered. If you do not know it, then look for it in a location you may have stored it in.


If locked out...

Have any Proof of Purchase?

Unless you have the original packaging and receipt, you may be out of luck. If you do have it, however, then take this to an Apple Store, or an AASP (Apple Authorized Service Provider)! and they may be able to restore it. The reason for this blockage is all about Security & Privacy.

Apple Support Contact Info:

Why the Wait:

Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I can’t change the screen time passcode and when I follow the instructions above it doesn’t give me the option of forgotten passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.