Asked to review Apple Id

I can’t log in to the AppStore. When I try I get an error message that says this Apple ID has not yet been used in the iTunes Store. Tap to review information. So I tap review and input my Apple ID and it takes me back to the AppStore and I try log in again and the same review happens. It’s stuck on a loop. Can anyone help?

Posted on Oct 28, 2021 12:37 AM

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Question marked as Top-ranking reply

Posted on Oct 28, 2021 6:50 PM

Hey there, Yellowlead,


Thanks for stopping by the Apple Support Communities. We understand you are having trouble signing into the App Store, as you're prompted to review your Apple ID information, but are unable to do so. We are happy to help!


Typically, this error means there are updated Terms and Conditions you need to review. If you're unable to access them via the message you receive, we suggest going into Settings > Media & Purchases on an iOS device (like an iPhone, iPad, or iPod touch) to review and accept them.


If the issue persists, or you don't have access to an iOS device, please get in touch with Apple Support directly: Get Support.


Have a great day.

1 reply
Question marked as Top-ranking reply

Oct 28, 2021 6:50 PM in response to Yellowlead

Hey there, Yellowlead,


Thanks for stopping by the Apple Support Communities. We understand you are having trouble signing into the App Store, as you're prompted to review your Apple ID information, but are unable to do so. We are happy to help!


Typically, this error means there are updated Terms and Conditions you need to review. If you're unable to access them via the message you receive, we suggest going into Settings > Media & Purchases on an iOS device (like an iPhone, iPad, or iPod touch) to review and accept them.


If the issue persists, or you don't have access to an iOS device, please get in touch with Apple Support directly: Get Support.


Have a great day.

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Asked to review Apple Id

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