Newsroom Update
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
Today, Apple announced that from 2020 through 2023, the App Store prevented a total of over $7 billion in potentially fraudulent transactions. Learn more >
Whenever I try to sign in on app store it declines and says “This apple Id has not been used in the iTunes store. Tap review to sign in then review your account information.” So i press review and it asks to put my pass in again and keeps declining. How do I sign in
iPhone 11, iOS 15
Hello yohana,
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > AddPayment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
This Apple ID has not yet been used with … - Apple Community
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support
Hello yohana,
The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase.
If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:
On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > AddPayment Method.
Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support
More things to try in this 2018 post by Urquhart1244 marked Apple Recommended:
This Apple ID has not yet been used with … - Apple Community
If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.
*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support
When you get that message on your screen, tap Review to sign in, then review your account information.
Click Review repeatedly.
Some people have only had a response after a second or subsequent click.
Try to download a free app at the App Store.
For example try to download this (is an free app).
Log in at appleid.apple.com and make sure you have payment information stored there.
App Store
