What am I supposed to do with my dead MacMini after Monterey killed it?
Mac mini, macOS 12.0
My Mac mini 2018 stopped properly using Thunderbolt LG Ultrafine 4K in Monterey while HDMI to a TV was fine. SMC & PRAM reset or Revive and even Restore did not help and I downgraded to Big Sur from a bootable Carbon Copy Cloner backup. Now Big Sur works as usual and I'll try Monterey later after it is updated.
DM88 wrote:
works beautifully with previous MacOS with the same cable etc.
Did Apple support suggest a different cable? That is if a different cable is even available.
What brand, model and year monitor is it?
It is doubtful the Monterey is the source of killing the machine. If there was a hardware failure - that is a different matter.
What exactly happened when upgrading from what pervious version of macOS to Monterey ?
Is there any After-Market Hardware involved on this machine ?
Spent hours on the phone with the Apple support. The problem is that the new Mac OS stopped supporting some displays (as stupid as it sounds).
Half baked OS, again.
I hope there will be a new OS update soon, as I don't feel like buying a new display just because someone forgot to include a driver in the package.
The first thing before an upgrade is that one must confirm if the hardware is compatible and supports the new software.
Incase it isn't, one must never go for an upgrade. Try connecting with a new display or see if it will revert back.
OR Wait if there is an update and that may solve the problem or you may trade it at apple store.
What are the specifics of the Mac Mini.?
Please read what I wrote.
The problem is not on the Mac Mini (which was updated and works with other displays), but in the support of Monterey for the display (upon which it was updated) and works beautifully with previous MacOS with the same cable etc.
I hope Apple will update the MacOS (who deletes drivers? what is the logic in that?) promptly. As this is clearly a software issue, it is 100% on them.
I fail to understand why people comment the way they do sometimes.
I can say that Apple support (and tech media) didn't exactly like the fact that someone sends a client with a 3000$ computer to trade it when there is a software engineering glitch.
I fail to understand why people comment the way they do sometimes.
Neither can I.
You stated you Mini was dead, but it really wasn't. Did you intend to be hyperbolic? That's what I assumed, and I was right.
It is dead the minute it is connected to the display (it crushes - Apple support saw it happening on a video call), which someone forgot to add the driver to, or failed to inform in advance that isn't supported BEFORE the upgrade.
[Edited by Moderator]
Understand the frustration one is experiencing.
No where have I seen any concrete documented proof of " omitting to add the driver or forgot to inform in advance of Isn't supported " anywhere except here.
I have a 24" M1 iMac and have an old VGA ViewSonic HD second display attached with a USB-C to VGA adapter. While it will never be up to the standard of modern displays it would be fine for trouble shooting. While I can't confirm that it works with a MacMini I can confirm the macOS Monterey supports a ViewSonic VGA monitor.
Then there is a problem with the cable connecting or the monitor.
Check with a new monitor, or change the cables..
Use a cable by Apple or Apple certified. Better would be the former.
used to have the same problem with my mac book and smart TV.
Ultimately the problem got solved by getting the USB to HDMI connector from apple.
DM88, I can understand your frustration, and hopefully you'll find a solution to the issue. It didn't use to be this way with Apple's OS releases, but the last couple of years or so have been brutal. I can only offer a couple of suggestions.
First, in the future (and I know this is of no help now), hold off on installing the "latest & greatest" OS release for at least six months, if not longer. Second, there are many, many folks here who are very knowledgeable and are only trying to help by first getting as much information as possible as it pertains to your system. Work with them. And lastly, try not to let the "that can't possibly be happening" bunch get to you. When Apple released Big Sur, posting, after posting, after posting here complained that MacBooks were being bricked, and it took Apple almost three months to admit (actually, I don't think they ever did) that upgrading to Big Sur was bricking MacBooks. I've been a user of Apple products since the original Macintosh. There have been hiccups of course, but the last few years have been nothing short of brutal.
Two cents worth and IMHO.
Often times, the issues are really self inflicted by the level of modifications, outdated extensions, cr*ware installed and lastly, failing to perform the due diligence before attempting a new or newer version of macOS.
That and not having an Exit / Recovery Plan if the installation goes south or sideways.
Yes, Apple is not perfect and does have room for improvement, though, the last really bad experience I had was moving from Tiger to Leopard.
I had a similar problem and it turned out to be my external HDD. Once I unplugged it from my iMac and rebooted the installation went its merry way. Luckily the HDD was just a backup of a backup, so nothing lost but the installation DID kill the drive. It was working fine before it and now it doesn't even come up on another Mac.
What am I supposed to do with my dead MacMini after Montaray killed it?
