Safari Hbo Max won't play

My Safari 14.1 on macbook air (Big Sur - 11.6.1) suddenly stopped playing Hbo Max videos. i can log in and maneuver around the website but it won't play videos- "can't play title" message. I've tried all fixes including setting "allow auto play" on safari. many restarts of mac and sign out and in of Hbo max. I've cleared all caches.

Called HBO Max, their only solution beyond the above is use another browser. Again. this JUST started happening night before last and still won't work. I can play HBO on every other device; ipad, iphone, Roku, Smart TV. Mozilla it doesn't work. Google Browser is my only option and i prefer Safari for many reasons! Please find a fix for this. i can't believe Apple wants me to use google browser.

MacBook Air 13″, macOS 11.6

Posted on Oct 28, 2021 9:14 AM

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18 replies

sluzzee Author

Level 1

12 points

Nov 20, 2021 6:19 AM in response to Matt Marulla

YAHOO!!! thanks for that!!!

Nov 28, 2021 7:20 AM in response to split-atom

My HBO+ worked fine through October 24 and hasn't played since October 25th. Still "Can't Play Title".

My 2011 iMac iOS was Sierra 10.12.6 , still HFS+ ... I just updated to the APFS iOS High Sierra 10.13.6 and updated all security apps and also Safari to 13.1.2.

STILL "Can't Play Title" . . High Sierra is the last OS upgrade available for my machine.

I must use Firefox when I want to watch Dr Who during dinner.

bcg365

Level 1

13 points

Nov 12, 2021 5:31 PM in response to kati208

I’m working on getting Brave so I don’t have to use chrome. Brave requires a manual setup of the backend streaming module since it isn’t built in.

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Safari Hbo Max won't play

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