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Level 1

4 points

how to start from scratch in transferring data to phone. it didn't work.

I accidentally screwed up when activating my husband's replacement phone. Now it's linked to my phone instead of his old phone. How to fix this.

Posted on Oct 28, 2021 10:11 AM

Top-ranking reply

Level 10

166,657 points

Posted on Oct 28, 2021 10:27 AM

The first step would be to erase his phone. See this.

The pick a method here to transfer the contents of his old phone to his new phone. If you still have the old phone, QuickStart works very well.

If you are sharing an Apple ID, all bets are off. Your content will be merged with his.

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