You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

software update

trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: "Software Update Failed An error occurred downloading iOS 14.8.1" Ive tried several times, overtime with the same result. What could be a problem?

Posted on Oct 28, 2021 3:32 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 28, 2021 3:39 PM

mirekpt Said:

"software update: trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: 'Software Update Failed An error occurred downloading iOS 14.8.1' Ive tried several times, overtime with the same result. What could be a problem?"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

1 reply
Question marked as Top-ranking reply

Oct 28, 2021 3:39 PM in response to mirekpt

mirekpt Said:

"software update: trying to install recent iOS 14.8.1 update on my iPhone 7. It goes for about a minute than I get a message: 'Software Update Failed An error occurred downloading iOS 14.8.1' Ive tried several times, overtime with the same result. What could be a problem?"

-------


Why the Error?: There is an issue connecting to Apple's servers.


To Check for Updates:

Use a Computer and Ethernet:

Start with attempting an update through use of a computer. If you cannot use Wi-Fi, then use Ethernet.  Go Here: Update your iPhone Using a Computer - User Tip. On the computer, you would connect it through Ethernet, going directly into your router. For a Mac (or PC) that does not have Ethernet, this would be the adapter to use: Belkin USB-C to Gigabit Ethernet Adapter - Apple. If you get the same error, the model is likely just not compatible.

software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.