unable to get activation code as old device was des

My sons phone was destroyed. Lol. I received the new iphone 13. He is doing the start up, set up manually. The activation code is trying to text the old phone. What is the work Around???

Posted on Oct 28, 2021 9:30 PM

Reply
1 reply

Oct 28, 2021 9:59 PM in response to Steph3358

Steph3358 Said:

"unable to get activation code as old device was des: My sons phone was destroyed. Lol. I received the new iphone 13. He is doing the start up, set up manually. The activation code is trying to text the old phone. What is the work Around???"

-------


Use Two Factor Authentication?:

I had this issue too today. For me it was a matter of setting up Two-Factor Authentication (TFA) on a third Apple device, and then getting a code on that third device to log in with. Where to go: Two-factor authentication for Apple ID - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to get activation code as old device was des

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.