You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
hi guys, I am having a problem playing videos .MOV downloaded from my iphone 13 pro into my windows 10 computer. and also pictures are not recognized .HEIC format. any advise ? thanks
iPhone 13 Pro
Try VLC for the .mov files, and see https://www.howtogeek.com/345504/how-to-open-heic-files-on-windows-or-convert-them-to-jpeg/.
tt2
Thanks for your reply, but I already have VLC. It doesn’t work properly with videos download from 13 pro .
Will they import into iTunes and play there? I haven't tried importing videos from my iPhone 11 lately but they used to work. Again it may be a case of getting an updated codec.
tt2
cant play videos properly on my PC
