iphone icon disappeared

How do I retrieve the icon to place it back on my home screen?

iPhone 6s Plus, iOS 14

Posted on Oct 29, 2021 5:44 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 30, 2021 9:48 AM

Hi 777msk,



Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with locating an app on your iPhone. We're happy to provide some information to assist.


We're happy to help you locate the Phone app. As this app can't be deleted it's likely on a different page or in your App Library. You can view details for built-in apps that can be removed here: Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch


Also, when completing a search on your iPhone are you able to view the Phone app? If needed, the article here can help you complete a search: Use Search on your iPhone, iPad, or iPod touch


You can also check your App Library with the steps here: Organize the Home Screen and App Library on your iPhone You can check the section "Find, hide, and remove pages on your Home Screen" to see if the app is hidden or on a different screen.


If you locate the app in your App Library you can tap and hold the app to drag back to the Home screen.


However, if you're still unable to locate the Phone app you can complete a reset of the Home screen. To do this navigate to Settings > General > Transfer or Reset iPhone > Reset and choose "Reset Home Screen Layout." If needed, the guide here also has the steps and details: Return iPhone settings to their defaults



Best!

1 reply
Question marked as Top-ranking reply

Oct 30, 2021 9:48 AM in response to 777msk

Hi 777msk,



Thanks for reaching out to Apple Support Communities. It sounds like you're having an issue with locating an app on your iPhone. We're happy to provide some information to assist.


We're happy to help you locate the Phone app. As this app can't be deleted it's likely on a different page or in your App Library. You can view details for built-in apps that can be removed here: Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch


Also, when completing a search on your iPhone are you able to view the Phone app? If needed, the article here can help you complete a search: Use Search on your iPhone, iPad, or iPod touch


You can also check your App Library with the steps here: Organize the Home Screen and App Library on your iPhone You can check the section "Find, hide, and remove pages on your Home Screen" to see if the app is hidden or on a different screen.


If you locate the app in your App Library you can tap and hold the app to drag back to the Home screen.


However, if you're still unable to locate the Phone app you can complete a reset of the Home screen. To do this navigate to Settings > General > Transfer or Reset iPhone > Reset and choose "Reset Home Screen Layout." If needed, the guide here also has the steps and details: Return iPhone settings to their defaults



Best!

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iphone icon disappeared

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